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Why Our Company Emails Kept Going to Spam (and How I Fixed It)-FoxDoo Technology

Why Our Company Emails Kept Going to Spam (and How I Fixed It)

As the IT support specialist at my company, I frequently handle issues related to email deliverability. Recently, a persistent problem arose: our company’s emails were consistently being flagged as spam by recipients. After investigating thoroughly, I discovered several key reasons behind the issue and successfully implemented effective solutions. Here’s a detailed breakdown of my approach: Step 1: Diagnosing the Problem The first thing I did was check our email domain reputation. I used tools like MXToolbox and Mail Tester to identify potential issues: DNS Records: I verified SPF, DKIM, and DMARC settings. Misconfigurations here can quickly damage email deliverability. Blacklists: I checked if our IP address or domain was listed in any spam databases. Content Issues: Emails containing overly promotional...

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